About this item
1. O5 SUPPORT - Supports Windows 11, 10, 8, 7, Vista, 2000, xP, 98, Apple MAc Os8 or higher,
Linux2.4.0 and later, OpenBsD 2.9 and later & FreeBSD 4.7 and later
2. USB2 TO RS232 - |nstalled as a standard Windows COM port, Full Rs-232 modem control signals,
Rs232 data signals; TxD, RXD, RTS, CTS, DSR, DTR, DCD, RI, GND
3. CONNECT SERIAL DB9 DEVICES - Provides instant connectivity with modems, ISDN terminal adapterPDA,
bar code scanner, label printer, and devices with DB9 SERlAL ports; LED indicator when pluggedin
4. FTDI CHIPSET - Built with FTDl chipset; Powered by UsB port; Download the latest driver from theTera Grand website
5. 
EXTENSION CABLE INCLUDED - The package includes a 32-inch UsB male to female extension cable
Q1. Is it a factory?
A:Yes,we have more than 16 years of design and manufacturring experience!
Q2. Is there any certification?
A:Yes,there are IS09001,ISO14001,TS16949,ISO13485,UL CERIFIED.
Q3. What is our specialty?
A:We can design products on the application.
Q4. Do you accept OEM/ODM orders?
A: Yes, we accept OEM/ODM orders. For oem orders, moq is 100pcs. For ODM orders, moq
1000PCs. Mould fee will be charged according to design.
Q5. How long will it need for completing an order?
A: For small order and products in stock, it will take less than 3 days for preparation and delive
ry, and shipment time depends on clients' choice, fastest 7 days and longest 1 month.
For big order, as we need to confirm all things include materiel preparation, production, this pro
cedure will take 5 to 21 working days according to order quantity, testing 1 to 3 working days, a
nd finally, packing 1 day, so fastest 7 days and longest 25 days without shipment.
Q6. As long term clients, what other service we can get?
1. New product will be offered with order, so you can see if it is potential product in the market a
nd promote it, and you will have the right to resell the product in your district.
2. Additional fee discount, cheaper price on purchasing products at smaller quantity.
3. We can offer assist on promotion images, and make images with clients' logo
Q7. How long is warranty for the cable, and if defective or faulty, how to protection your benifits?
A: All our cables are sold with 12-36 months warranty, and for big quantity order, we will offer 0.3%
to 0.5% backup for defective sent with order, so if you order 1000PCs, that means you can get 100
3pcs with backup. If you get faulty more than 5pcs, and less than 0.1%, please contact sales and
offer images, and we will solve your problem in the way of replacing with new order or refund.
Q8. Do you accept free sample order?
A: Yes, sample order is supported, some samples can be offered free exclusive of shipment freight.
How to contact us?
send your inquiry details in the below, click "send" now! free sample and best price are waiting for
you, if you can't find the product in our web, you can also send an inquiry to us, even if we don't make
it, we will find the same product with good quantity and good price.
